Rates
Rate selection
Compare eligible partners by zone, slab, COD fee, surcharge and TAT before booking.
Courier Aggregator Software
Built for teams that outgrew public aggregator fees or mix partner couriers with their own delivery fleet.
COD
COD reconcile
Import partner statements, match AWB/order, and flag short, late or missing remittances.
True cost
Partner P&L
See true cost including RTO, weight disputes, COD fees and delivery performance.
The problem
Five panels, five logins, and money leaking from three of them
Rate selection, COD settlement and weight disputes leak money when every courier runs in its own panel.
Leak one: rate selection
The cheapest partner for 500g to Coimbatore isn't the cheapest for 5kg to Guwahati. Nobody checks five tabs while a customer waits, so booking happens by habit.
Rate Visibility: Low
Courier P&L
LeakHighCOD risk
- Rate choiceHabit
- Best costRanked
- VisibilityHidden
?COD exposure
Where Courier Money Leaks
Five courier panels hide cost at rate selection, COD settlement and weight disputes.
- Rate selectionCost variance
- COD statementsMatch lag
- Weight disputesExtra charge
- Excel matchingStops near 90%
Two leaks nobody sees
When every courier runs in its own panel, these losses stay invisible.
- 1Rate selection by habit costs money on every shipment.
- 2COD shorts disappear inside “adjustments” unless matched shipment by shipment.
See how COD is matched
Rate, book, track and reconcile from one board.
How it works
How the system works
Order → Rate comparison → Book → AWB → Track → Deliver / NDR → RTO → COD remittance → Reconcile → Partner P&L
Order intake
OthersOrders retyped into each courier panel.
CovixyManual, CSV or API from your storefront/ERP.
Rate comparison
OthersBooked by habit, not by price.
CovixyEvery eligible partner ranked by total cost and TAT.
Booking & manifest
OthersOne panel and one order at a time.
CovixyOne click to the partner API; AWB, label and manifest.
Tracking & NDR
OthersFive status vocabularies, five panels.
CovixyOne normalised timeline; failed attempts queued.
RTO & COD remittance
OthersReturns and remittances chased in Excel.
CovixyReturns tracked to receipt; statements auto-matched.
Reconciliation & P&L
Others~90% matched, the rest called adjustments.
CovixyExpected vs received, and true cost per partner.
Matched
COD statements import by partner, auto-match to AWB/order, and send exceptions to review.
Modules
What's in the system
Rate engine, booking, tracking, NDR/RTO, COD reconciliation, weight disputes and partner P&L.
Module 01
Rate Engine
Prices each shipment across eligible courier partners before booking.
- Zone, slab, volumetric and COD fee rules
- Cheapest and fastest options compared
- Rate versions preserve historical cost
Module 02
Booking & Manifest
Creates AWB, labels and partner-wise pickup manifests.
- Bulk rate-and-book, each order priced
- AWB and labels generated automatically
- Manifest grouped by courier partner
Module 03
Tracking, NDR & RTO
Normalises partner statuses into one shipment timeline.
- NDR queue with reattempt actions
- RTO movement tracked to receipt
- Stuck shipments flagged after [48]h
Module 04
COD Reconciliation
Imports partner statements and matches COD to shipments.
- Partner-specific import templates
- Short, late and missing COD flagged
- Ageing view for unremitted COD
Module 05
Weight Disputes
Compares declared and charged weight when invoices arrive.
- Declared weight and dimensions captured
- Extra charge differences flagged
- Dispute files exported with evidence
Module 06
Partner Performance & P&L
Shows true cost by partner beyond headline rate.
- RTO, NDR and dispute metrics
- COD lag and dispute success tracked
- Cost per successful delivery
Module 07
Customer Communication
Branded tracking, WhatsApp/SMS updates and NDR customer actions.
- Status updates reduce support load
- Customer can correct NDR issues
- Reattempt flow before RTO
Visibility
The Dashboards
Role-based views that give your team exactly the data they need, when they need it. No more digging through spreadsheets or calling the floor manager.
Integrations
Which courier partners can be integrated
Implementation-based status; unknowns marked. Other partners may connect by API or bulk upload—we confirm first.
India Post / Own fleet
India Post: unverified. Fleet: rate N/A; all else internal. Runs in the same board.
Delhivery
Rate/Book/NDR: [Y/N] Track: [Push/Poll] COD: [CSV/API/PDF] · [Notes]
Blue Dart
All capabilities unverified.
DTDC
All capabilities unverified.
Ecom Express
All capabilities unverified.
XpressBees / Shadowfax
Both partners: all capabilities unverified.
Financial Impact
What it's worth.
Return comes from rate optimisation, COD recovery, dispute wins and less RTO.
Critical Impact
Rate Optimisation
Usually the largest line: every shipment priced across partners before booking.
By scope
COD Shorts Recovered
Short, late and missing remittances found instead of written off as adjustments.
By scope
Weight Disputes Won
Declared weight, dimensions and photos turn re-billing into winnable disputes.
By scope
NDR Recovery
Failed attempts fixed before they become double-freight RTOs.
By scope
Platform Fee Removed
No per-shipment aggregator fee once you run your own system.
By scope
Potential impact
We model payback using shipments, partners and COD data.
Custom /mo
Target audience
Who this is for
Best suited to complex, high-volume delivery operations with multiple partners, COD and mixed logistics.
Good fit
Best match
- [X,000]+ shipments/month
- Three or more courier partners, often with your own fleet
- Significant COD share
- B2B freight and parcels managed together
- Meaningful reverse logistics or your own negotiated rate contracts
Not a good fit
Better alternatives
- Under [X,000] shipments/month — a public aggregator is cheaper and faster
- Single courier partner — their own panel is sufficient
- Prepaid-only with no COD — removes the biggest reason to build
Alternatives
Compared with the rest
When not to build: under [X] shipments a month, no direct rate contracts, or you need to start this week — use a public aggregator.
Covixy ERP
Your own aggregator on your contracts, fleet and workflow.
Public aggregator
Shiprocket-class platform: start today, pay their margin and fee.
Courier panels
One login per partner; booking by habit, tracking in five places.
Registers + Excel
COD matched by hand — around 90%, the rest called adjustments.
| Feature | Covixy | Public aggregator | Panels | Excel |
|---|---|---|---|---|
| Rate contracts | Yours, direct | Theirs + margin | Yours | Yours |
| Platform fee | None after build | Per shipment | None | None |
| Rate comparison | Every order | Built in | 5 tabs, manual | Manual |
| Own fleet & B2B | Native | Rarely | Separate | Manual |
| COD reconciliation | Auto-matched | Their numbers | Per panel | ~90% matched |
| Reverse logistics | Your process | Basic | Per panel | Manual |
| Year-1 cost | Scope-based | Per shipment | ~₹0 | ~₹0 |
FAQ
Objections, answered.
The questions we hear most before teams build their own courier aggregator.
Why not just use Shiprocket?
For many operations you should — the comparison above says when. Build when the platform fee exceeds the build cost, you have direct rate contracts, or your workflow (own fleet, B2B, returns) doesn't fit a parcel platform.
We already reconcile COD
Most teams match around 90% and call the rest adjustments. Import last month's statement and compare expected vs received, shipment by shipment. The gap is the cost.
What if a courier changes their API?
It happens, and it's the main ongoing maintenance cost. Integration maintenance belongs in the AMC explicitly, not in a change request. [Your AMC coverage for API changes.]
Can we add a partner later?
Yes. The rate engine and booking layer are partner-agnostic, so each new partner is an adapter, not a rebuild. [Cost and timeline per integration.]
Next step
Twenty minutes, and an honest answer
We'll walk your process and tell you whether to build, configure, or buy something off the shelf. If it's the third one, we'll name the product.
Submit an Enquiry
Share how your operation runs today and where it hurts. We'll review it and reply with a clear recommendation.
- Takes about 3 minutes
- Written reply within 1 business day
Book a Discovery Meeting
Walk us through your process on a call. Twenty minutes, no slides, and a straight answer at the end.
- 20-minute video or on-site call
- Pick a slot that suits your team
No sales pitch. If an off-the-shelf product fits better, we'll name it.